1. Order online 24/7 @ www.BigMansLand.com

Toll-Free Mon-Fri 10AM- 5PM PST: 1-866-363-5100

*Your credit card will be charged, so your order is shipped right away. Upon receipt of your returned products, your credit card will be credited within 3-10 days from when we receive your return.

To Return a Product:

1. First, contact Bigmansland to obtain a return authorization # and to ensure your products are sent back to the correct location.

2. Once return authorization is given, you will receive your credit within 3-10 days from when we receive your return.

Return Policies:

A full credit, excluding S&H costs, will be issued to your credit card if:

• We receive your returned products within 15 days of the date your order was placed
• Your returned products are completely unworn with all original tags in place .

Returns can take up to 10 business days from the date we receive it to process. Returns received after 20 days of the order date will only receive store credit. You will be e-mailed your store credit receipt.

Please note that no returns or exchanges will be accepted 30 Days after order date.

Note: All wholesale orders and/or orders of $1,000.00 and above will have 10 days to be received back by Bigmansland for returns/exchange from when the order was received by the customer.

Purchases made by film/movie/production companies please contact customer service at 866.363.5100 for details.

Shipping Options:

All Ground orders are shipped using either UPS, Fed Ex, or the United States Postal Service.

Ground Shipping: $6.95 flat fee plus $2.00 per item.

Total Average Transit Time for Ground Orders: 2-10 business days. Transit time can vary depending on Postal Service, weather conditions, and other variables.

Shipping to Canada: $9.00 flat fee plus $3.00 per item.
Transit time is 7-10 business days. Due to customs, there is no guaranteed delivery date.

Express Shipping Options:

Please call BigMansLand at 866-363-5100 to arrange special shipping options.

Next Day Air (1 Business Day)

2nd Day Air (2 Business Days)

Orders placed after 2 PM PST on Fridays or during the weekend will be shipped the following Monday. Express shipping options are shipped using UPS. UPS does not ship or deliver on Saturdays, Sundays, or National Holidays.

International Orders:

If you need to place an international order please call our customer service team at 1.866.363.5100 to arrange this.

Due to custom regulations in various countries, there is no gauranteed delivery date.